Shipping Policy

Due to the impact of the COVID-19 pandemic. Some packages to certain countries may be delayed. Therefore, international packages may take 5-10 days longer than expected. Thanks for your understanding.

See 2021 Christmas Shipping Cutoff Dates at footer !

How much does shipping cost?

Shipping costs vary depending on the shipping destination and the number of items that you purchase. You can get a calculation of your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will automatically update and display in your total costs.

Shipping fees are based also on the size, weight, and number of the packages in an order. Larger products and additional items will incur slight shipping surcharges. Total shipping charges are shown on the checkout page.

Shipping to USA, Canada:

– Order processing: 3-7 Days
– Standard Shipping: 7-14 Days

Note: The items you ordered will reach you within 25 days for Standard Shipping.

Shipping to other countries:

– Order processing: 3-7 Days

– Standard Shipping: 10-14 Days

Note: Your order may arrive later than expected, depending on the carrier, but no more than 30 days.

How long will it take for the buyer to receive their order?

On average, merchandise is produced and shipped from our facility 3-7 business days after purchase. Standard shipping/transit times follow:

Shipping to USA, Canada:

– Order processing: 3-7 Days
– Standard Shipping: 7-14 Days

Note: Your order may arrive later than expected, depending on the carrier, but no more than 15-20 days.

Shipping to other countries:

– Order processing: 3-7 Days

– Standard Shipping: 10-14 Days

Note: The items you ordered will reach you within 35 days for Standard Shipping

Can the order be delivered to multiple addresses?

We do not offer shipping to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

Do you offer delivery to PO Boxes or Military APO/FPO addresses?

Yes, we can send shipments to PO Boxes and Military APO/FPO addresses.

Orders shipped to APO addresses are done so via DHL Globalmail, and then are turned over to USPS for final delivery (through the military mail system). Shipments to APOs can take up to 45 additional days to arrive.

Unfortunately, once the package enters the military mail system, tracking ceases to update for military security reasons. This means that we no longer have visibility of your order and cannot provide tracking information.

Will I be charged VAT taxes?

Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.

Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country’s customs policies.

2021 Christmas Shipping Cutoff Dates 💖

Dear beloved customers,

Due to expected swell in online shopping for Christmas, our production procedure and delivery time will be directly affected.

We are working days and nights to complete and deliver the products to you in the shortest time possible. Most importantly, we want to ensure that you receive your gifts in time for the holidays. Therefore, to avoid unexpected delays with purchase orders, please review the chart below for the cut-off plan:

DESTINATION

CUTOFF DATE FOR CHRISTMAS

International November 30th, 09:00 PM EST
Domestic Standard (US) December 05th, 09:00 PM EST

We truly appreciate your understanding and please stay informed during this period.Due to increased volumes experienced and to ensure our products hand to our customers on time, any rush requests received after the cutoff date cannot be guaranteed. We will try our best to make it delivered to you (but again, we cannot promise it arrives on time).