- Shipping infomartion
Our insulated tumblers deliver the ultimate combination of personality and performance for pure drinking enjoyment. Lead free and durable, rust-proof, easy wash and unbreakable.
- Lifetime Guarantee & BPA free
- Great for both hot & cold liquids
- Reduces condensation
- Fits most cup holders
- Available in 20 Oz Double-walled Stainless Steel Tumbler
December 12Order placed
December 16-17Order ships
- Orders can be canceled or modified within 2 hours after being placed.
- The above time frame is only applied for orders in the US with standard shipping methods.
Once your order has been submitted, you may cancel it or modify address within (6) hours of placing it by visiting contact us or reaching out to our Customer Service team at email@example.com | LIVE CHAT | SMS Phone.
Below are the conditions under which a refund will be granted.
- If the product you purchased is completely non-functional (Damaged/ Low - quality item, wrong item)
- If you did not receive your product within 60 business days after the date you placed your order.
Additional non-refundable items:
- Chose wrong Size ( get 50% OFF for re-order new size)
- Fill wrong buyer information
- Gift cards.
- Digital image.
The refund will go back to your account in 5-10 business days.
- The package was delivered to the incorrect address.
- The post office provided a notice that the package was lost in the mail.
- We will be happy to replace the order that was lost in the mail or refund your order.
If the item(s) you received meets one of the conditions below, please contact us to report the issue and request a refund or a replacement.
- Damaged item
- Low - quality items ( such as blurry printing, faded printing, etc.)
- Wrong item
- Missing item
We will use this information to help you with your order and to prevent repeated errors in the future.
Thanks for your trust and patience! We will try to improve our products and service all the time to achieve your satisfaction!
If you have other concerns and inquiries, kindly send an email to support@Owlsmatrix.com .| LIVE CHAT